Privacy Policy
Last updated: February 2024
1. Introduction
UpVantage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you fill out our contact form or request a quote, we collect personal information such as your name, email address, phone number, company name, and website URL.
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Protect against fraudulent or illegal activity
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Third-Party Services
We may use third-party service providers to help us operate our business, such as Google Analytics for website analytics, and advertising platforms like Google Ads and Meta Ads. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to data portability
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
UpVantage
Level 24, Boulevard Plaza Tower 1
Sheikh Mohammed bin Rashid Blvd
Downtown Dubai, UAE
info@upvantage.ae